Privacy policy

Contact details you give us: name, email address, phone number, and the shipping and billing addresses you enter at checkout.

Order information: the items, sizes and colourways you buy, order value, delivery method and order history.

Payment information: card payments are handled entirely by our payment provider on their own secure page. We never see, receive or store your card number, expiry date or security code. All we keep is a reference number for the transaction and whether it succeeded.

Technical information: our hosting provider records standard server logs, including IP address and browser type, which are used to keep the site running and to detect fraud and abuse. We do not run analytics or advertising trackers — see the cookies section below.

Back-in-stock requests: if you ask to be told when a sold-out product returns, we store the email address for that request, which product it was, and when you asked.

To take, process, pack and deliver your order, and to handle returns, exchanges and refunds.

To reach you about an order you placed, if we need to — a problem with payment, an item that has sold out, or a question about delivery.

To keep the store running and to detect fraud and abuse. We do not profile you and we do not track your browsing: there are no analytics on this site, so we hold no record of which pages or products you looked at.

To meet our legal obligations, including tax and consumer-protection record-keeping.

We are not currently running a newsletter or collecting email addresses for marketing, and no marketing list is being built from this site. The only emails this store sends are your login code, a warning to your old address if the email on your account is changed, and — if you asked for it — a single notice that a sold-out product is back. If we need to reach you about an order you placed, we may email you about that order.

The first-order discount is not a marketing list and asks nothing of you beyond having an account. We work out whether it applies from your own order history — whether any order of yours has been paid for — and we do not add you to anything, send you a code, or use your address for advertising.

If we start sending marketing email, it will be opt-in, this policy will be updated first, and every message will carry a one-click unsubscribe link.

When a product is sold out you can ask us to email you when it returns. If you are logged in we use the address on your account and you do not need to type it; if you are not, we use the address you enter on that form. We store that address, which product you asked about, and when you asked — and nothing else.

This is one message about one product, not a subscription, so there is no list to leave. We send it once, when the product goes back on sale, and the request is spent at that point. An address given for this is never used to send you anything else.

If you want a request removed before it is sent, ask us using the contact details above.

We do not sell your personal information, and we do not share it with advertisers. We share it only with the service providers we need to run the store: Vercel, which hosts the site; Neon, which hosts our database; our email provider, which sends your login code and any other message we need to send you; SUMIT (סאמיט), our payment and invoicing provider, which takes the payment on its own page and issues your receipt; and the courier that delivers your parcel. Each may only use the data to provide that service to us.

Some of these providers store data outside Israel. Where that happens we rely on providers that offer a level of protection consistent with Israeli law and standard contractual protections.

We may also disclose information where we are legally required to, or to establish or defend a legal claim.

We use cookies and your browser’s storage only to keep the site working. All of it is essential, none of it is advertising, and none of it is shared with anyone.

What we store: "sdd.cart.v1" in local storage, which remembers what is in your bag between visits; "sdd.popup.dismissed" in session storage, written only when you are signed in and you close our first-order offer, so that it is not shown to you again in the same browsing session — it is removed when you log out; "sdd_session", a signed, HTTP-only cookie we set when you log in, which keeps you signed in for 24 hours; and "sdd_bid", a short-lived HTTP-only cookie lasting ten minutes that ties a login code to the browser which asked for it, so a code emailed to you cannot be used from somewhere else.

Both cookies are first-party — we run our own accounts, so neither is set by, nor readable by, any third party. We do not use analytics, advertising or tracking cookies of any kind. If that ever changes we will update this policy and ask for your consent first: essential items like the ones above are the only kind that do not need it.

You can clear or block cookies and local storage in your browser settings. If you do, your bag and sign-in state will not persist between visits, and you may have to request a fresh login code.

Order records are kept for as long as required by Israeli tax and consumer-protection law, currently seven years from the end of the tax year in which the order was placed.

A back-in-stock request is kept until that product returns and the notice is sent, or until you ask us to remove it.

Account details are kept until you ask us to delete your account.

Under the Protection of Privacy Law, 5741-1981 and its regulations you have the right to ask what personal information we hold about you, to have inaccurate information corrected, and to ask that information be deleted where we have no continuing legal basis to keep it.

You can also withdraw consent to marketing at any time, and object to your details being kept in a database used for direct-mail marketing.

The store is served over HTTPS and card details are entered directly with our payment provider. We restrict internal access to order and customer data to the people who need it.

No online service can promise perfect security. If a breach occurs that is likely to affect you, we will notify you and the relevant authority as required by law.

The store is not directed at children under 16. If you believe a child has given us personal information, contact us and we will delete it.

We may update this policy as the store changes. The "last updated" date at the top always reflects the current version, and material changes will be announced on this page.